The best communication and decision making takes place in teams where critical thinking, listening to each other and reasoning are valued and used skills.Several studies confirm that these are the most important skills for 21st century leaders and professionals.
According to a study by the World Economic Forum, interpersonal skills such as analytical and critical thinking, problem solving and persuasion are among the top 10 skills needed for the job. As technological advances automate the nature of work, people need to have strong thinking and communication skills. We can help your organisation develop a rational and effective communication culture where decisions are reached in a considered and timely manner, where there is a clear understanding of each other and where conflict is kept to a minimum.
All of our training topics support the use of argumentation in thinking process and self-expression in professional communications:
According to a study by the World Economic Forum, interpersonal skills such as analytical and critical thinking, problem solving and persuasion are among the top 10 skills needed for the job. As technological advances automate the nature of work, people need to have strong thinking and communication skills. We can help your organisation develop a rational and effective communication culture where decisions are reached in a considered and timely manner, where there is a clear understanding of each other and where conflict is kept to a minimum.
All of our training topics support the use of argumentation in thinking process and self-expression in professional communications:
- developing your position through analytical, critical and rational thinking processes;
- presenting your position in verbal and written communications, where you will need to indicate that your position is supported by strong arguments;
- preparing and performing a public presentation at a meeting or an event, where you represent the values and viewpoints of your company and deliver them memorably to your audience;
- selling products or services to your client during which you will need to provide various sales-arguments in support of your product/service, and to reply to the client’s questions and opinions;
- negotiating with clients, partners and suppliers during which you express your interests and expectations with arguments, and skilfully defend your arguments while aiming at the communication objective and avoiding resorting to emotional manipulation;
- designing and leading a discussion or meeting, where the end result is greater than the sum of individual thoughts;
- making and communicating decisions within your team in way that creates a calm, pleasant and content-rich discussion between colleagues;
- content-driven teamwork that is built on active listening, and a calm and reasoned expression of opinions.
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