These skills can be used:
- in a negotiating situation in choosing between different arguments, listening to the other side's views and responding to them quickly and effectively when necessary;
- in a negotiating situation to increase the receptiveness of the other side's arguments so that the outcome is more rational and serves both parties.
Feedback
"I apply what I have learned in price increase implementation. Since I will soon be moving to the product development department, the knowledge will definitely help me in dealing with new colleagues and tasks."
"I use the skills I learned with the people I need to set up my company. Also, when discussions in my former teams start to get a little emotional."
Long term effect
"I wrote down arguments for my workload and salary negotiations (at the same time, I used the knowledge of the recent negotiation training). It was an interesting exercise that gave me confidence going into the negotiations. The next place of application was the transfer of argumentation skills to students who are writing their thesis"
"During negotiations with the stronger party, I have made more sense of the connections of my side's arguments, I bring them forward more boldly and I do not let the other party push all the generalizations into the so-called Scandinavian frame."