- in situations where you need to communicate your message in a structured way, while understanding how the recipient of the message reacts and understands its content;
- in situations where you want to overcome communication barriers, reach common agreements based on arguments, and find forms of cooperation that suit your team.
Feedback:
"Conscious use of arguments makes all work-related conversations more manageable, result-oriented."
"I definitely use the skills I learned on a daily basis, but I don't think specifically that now I used those skills. For example, when communicating with the sales team, I use the mirroring method to buy time to prepare a counterargument."