SpeakSmart OÜ is committed to your privacy and adheres to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website speaksmart.ee. By using our website, you consent to the collection and use of your data in accordance with this privacy policy.
This privacy policy aims to explain what data we collect, how we use it, and your rights to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.
Data Controller:
SpeakSmart OÜ
Company registration number: 12963465
Email: info@speaksmart.ee
We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, effective from 25.05.2018.
Data Collection and Usage
What Data We Collect
We collect information that you knowingly and actively provide to us when using our services or participating in our campaigns, as well as any information your devices send to our products and services.
Your personal data may be collected in the following ways:
When you place an order in the speaksmart.ee e-shop
When you register for a public or video training session on speaksmart.ee
When you contact us via phone, email, or online inquiry
When you browse the speaksmart.ee website
When you provide personal data of another person who receives the goods
When you make payments using e-banking or other electronic payment methods
When you comment, like, or share a post on our social media accounts
When you subscribe to our newsletter
Types of Data Collected
Personal Data: We request personal information only when necessary to provide you with a service. When contacting us or visiting our website, you may share the following information with us:
First and last name
Personal identification code
Email address
Mailing address, country, county, city
Phone number
Communication history between you and us
Information about your web browser and IP address
Log Files: Our website speaksmart.ee stores log files about its visitors. The information collected may include:
Type of device used
Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time of website visit
Entry and exit pages, and the number of clicks
Log file information is used to analyze trends, administer the website, track visitor activity, and gather demographic information. The information collected does not identify individuals.
Cookies: Like most websites, speaksmart.ee uses "cookies". A cookie is essentially a text file stored on a user's device when visiting a website. Cookies help to determine and save preferences, regional settings, service usage options, etc.
If desired, you can disable the use of cookies in your browser settings, but please note that this may disrupt the services we offer you.
Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies, however, are deleted immediately after closing the browser.
Cookies are categorized according to their purpose:
Necessary Cookies: Session cookies that enable you to use the services offered on our website. They help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.
Notification Cookies: These cookies identify whether users have accepted the use of cookies on the website.
Functionality Cookies: These cookies allow your browser to remember choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid re-entering preferences.
How We Use the Data
We may use the collected information for various purposes, including:
Maintaining, administering, developing, personalizing, and expanding our website
Collecting statistics to provide better services and/or offers, and to understand and analyze the behavior of our website visitors
Identifying you via phone, message, or email
Sending you information and requesting feedback about our services
Preventing fraud and protecting our website
Enabling us to connect with you via social media accounts
Allowing you to read conversation history to speed up relevant advice
Improving our service quality and providing more efficient browsing solutions
Developing new products, services, or improving their functionality
Shipping/delivering goods, processing orders, invoicing, ordering via bank link, and confirming your order or refunding
Offering products and services that may interest you, based on your previous orders
Facilitating and expediting interactions when you contact us
For other purposes, such as data analysis, researching trends, evaluating the effectiveness of our advertising campaigns
When We May Share Your Data
We may share or transfer your personal data in connection with changes in our company's ownership, mergers, asset sales, financing, or acquisitions. We will notify you of the transfer of your personal data and the application of any other privacy policy.
We may disclose your personal data with your consent for any other purpose.
We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or investigate possible violations related to our service, and ensure the safety of service users.
Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company retains log files for internal analysis purposes. Log files are generally retained for a shorter period, except when the data is used to strengthen security or improve the functionality of our service, or if we are legally obliged to retain the data for longer periods.
Your Rights to Protect Your Data
You have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you unfairly. If you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details of the data we collect about you.
When we receive personal information about you from a third party, we protect it according to this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.
Even if you previously consented to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You have the right to opt out of our communications and request that we remove your data from our databases. From time to time, we may also ask you for information to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at info@speaksmart.ee. We will do everything in our power to correct inaccurate, incomplete, misleading, or outdated information.
If you believe we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact details provided in this document and provide us with all details of the alleged violation. We will investigate your complaint promptly and respond to you in writing, providing the results of the investigation and outlining the steps we will take to address your complaint. You also have the right to contact a regulatory authority or data protection authority.
GDPR Data Protection Rights
We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure: Under certain conditions, you have the right to request the erasure of your personal data.
The right to restrict processing: Under certain conditions, you have the right to request the restriction of the processing of your personal data.
The right to object to processing: Under certain conditions, you have the right to object to the processing of your personal data.
The right to data portability: Under certain conditions, you have the right to request that we transfer the data we have collected to another organization, or directly to you.
Data Security
The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
SpeakSmart OÜ takes all reasonably necessary measures to ensure your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there are sufficient reasons and your data security is ensured.
External Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.
Privacy Policy Updates
We reserve the right to make changes to this privacy policy when necessary. When updates are made, we will update the revision date at the bottom of the document. By continuing to visit and use our website after the privacy policy has been updated, we will consider this as your implicit acceptance of the changes.